Signup Guide

Getting connected takes about five minutes

No paperwork, no waiting for a callback. Here's exactly what you'll be asked, what you'll pay, and what happens next.

Have these ready

📧

Your email

This becomes your login, so use one you check.

📱

Your phone number

Needed to set up your wallet so you can top up later.

💳

A card or bank app

Your account is created once your payment goes through.

Five steps, start to finish

1

Tell us who you are and where you are

Your name, email, phone and password, then pick your nearest location. Your location decides which plans and prices apply to you.

2

Choose how you want your equipment

This is the big one, and it changes what you pay today. The three options are explained below.

3

Pick your plan

Choose the speed and data that suits you. If you are buying your equipment outright you skip this step — your first month is free on NexaBasic.

4

Check the total

The page adds everything up as you go, so you always see the exact amount before you commit. Nothing is hidden until checkout.

5

Pay, and you are in

You are taken to our payment provider. As soon as the payment clears, your account is created and you can sign in straight away.

Which equipment option is right for you?

You need a radio, a router and cabling to get online. How you pay for that is up to you.

💰

Buy it outright

Pay one flat price and the equipment is yours. Installation is included in that price, not added on top.

Your first month is free on NexaBasic — which is why you don't pick a plan for this option.

Best if you can pay upfront and want the lowest total cost.

📅

Spread the cost

Pay a deposit today and the rest monthly. Today you pay your deposit plus your first month of internet.

You choose how many months to spread it over. Fewer months means a higher monthly amount but less interest overall — and you can always pay it off early.

Best if you want to get online now without a large one-off payment.

🔧

Use your own

Already have a router or cabling? Tick only the parts you need us to supply and pay for those.

Installation is charged separately for this option, because you're paying per part rather than for the full package.

Best if you already own working equipment.

What happens after you pay

✅

Your account is created immediately

Sign in with the email and password you chose. There's no activation email to wait for.

🔧

We schedule your installation

A technician sets up your equipment. Your plan starts once you're connected.

👛

Fund your wallet for renewals

You get your own account number to transfer into. Turn on auto-renewal and you'll never drop offline.

📊

Track everything yourself

If you spread the equipment cost, your dashboard shows every repayment, what's left, and lets you clear it early.

Common questions

Is my card charged anything extra?

Our payment provider adds its transaction charge at checkout, so the amount NexaNet receives is exactly the figure shown to you on the signup page. You will see the final amount before you confirm.

Can I pay off my equipment early?

Yes, at any time, from your dashboard. You can clear it in full or make a part payment and choose whether that lowers your monthly amount or shortens the period.

What if I miss a monthly payment?

The unpaid amount carries into the next cycle and charges continue on the outstanding balance, so it costs more over time. If you expect difficulty, contact us early.

Someone referred me. Where do I put their code?

There is a referral code box near the bottom of the signup form. If you arrived through their link it is filled in for you already.

I started signing up but did not pay. Can I start again?

Yes. Nothing is created until payment clears, so just start again with the same email address.

Can I change my plan later?

Yes. Your plan and your equipment are separate, so you can move up or down without affecting your equipment repayments.

Ready when you are

You can stop at any point before paying — nothing is created until then.

Start my signup

Questions first? nexanet@newborn.com.ng